Implementing Change

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Develop enabling structures

Enabling structures are the activities and programs that underpin successful implementation and are a critical part of the overall plan. Such structures include:

  • Pilot programs. These programs give people opportunities to grapple with implementation and its problems on a smaller, more manageable scale. Pilots are test beds in which implementers can experiment with change initiatives before rolling them out more broadly.
  • Training programs. These programs provide employees with opportunities to improve their skills so that they can contribute more effectively to the change initiative.
  • Reward systems. These programs reward employees for results and behaviors that are aligned with the change program. Be sure to visibly recognize and reward people who have contributed to the successful generation of short-term wins.

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